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Brightstar offers an extensive range of products, encompassing laptops, desktop computers, peripherals, and smart home solutions, to cater to your diverse needs and preferences.
| Product Type | Headphones |
| Availability | Available |
| SKU | OEHS-CRE-ZEN-HYBRID-2-WL-BLK |
Estimated Delivery:Oct 19 - Oct 23
Free Shipping on West Malaysia for above RM2,500*
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The Creative Zen Hybrid 2 Wireless Over-ear Headphone is designed for music, entertainment, work and study. It features 40mm dynamic drivers, hybrid active noise cancellation (ANC), Bluetooth 5.2 connectivity and up to 67 hours of battery life with ANC off. With Ambient Mode, multipoint connectivity and a foldable design, it provides flexible wireless listening at home or on the go.
Hybrid Active Noise Cancellation - Hybrid ANC uses dedicated feedforward and feedback microphones to reduce surrounding noise by up to 30dB. Ambient Mode lets external sounds pass through when you need to remain aware of your surroundings, making the headphones suitable for commuting, working and everyday listening.
40mm Dynamic Drivers and Low-Latency Audio - Custom-tuned 40mm dynamic drivers deliver clear highs and balanced midrange for music, videos and other media. Low Latency mode reduces audio delay to approximately 85ms, helping keep sound more closely synchronised with compatible video and gaming content.
Long Battery Life and Multipoint Connectivity - Enjoy up to 67 hours of playback with ANC off or up to 49 hours with ANC enabled. A five-minute quick charge provides up to five hours of listening under specified conditions. Bluetooth 5.2 with multipoint connectivity allows pairing with two devices, while AAC and SBC codec support provides wireless audio compatibility with a range of devices.
Foldable Comfort and Clear Voice Calls - The adjustable headband, memory foam padding and replaceable earpads are designed for comfortable extended listening. Foldable earcups with 90-degree swivel movement make storage and transport easier. Five built-in microphones with Environmental Noise Cancellation help reduce background noise during calls, and USB-C charging and a 3.5mm AUX connection add everyday convenience.
Brightstar Computer ensures that all products offered through its platform are fully authentic and brand new. Each item is accompanied by the applicable warranty terms as provided by the original manufacturer or authorized distributor. Customers are encouraged to carefully review the warranty documentation supplied with their purchases to understand the specific terms, coverage, and conditions associated with the warranty provided by the manufacturer or distributor.
A Limited Warranty on IT products is a guarantee provided by the manufacturer and distributor that covers specific issues or defects that may arise within a specified period after purchase. It excludes third-party damage such as misuse, accidents, and natural wear.
The warranty period for products begins from the date of purchase, ensuring that your product is protected, including instances of Dead on Arrival (DOA). When submitting a warranty claim, the warranty duration will be calculated based on the purchase date indicated on your product invoice. This applies to both single-product and multi-product invoices. The warranty coverage remains consistent, and all claims must adhere to the terms specified by the manufacturer or distributor.
For more warranty information and policy, please visit Here For Warranty Policy.
Brightstar Computer ensures your parcel is carefully packed to avoid DOA (Dead on Arrival) cases. In the unlikely event of DOA or parcel damage, please contact us immediately to report the parcel status. Reach us conveniently via WhatsApp for prompt assistance and resolution to your concerns.
If you have any concerns about the product, such as physical damage after unboxing, the product not functioning as expected, or issues arising after a certain period of use, please contact us via WhatsApp. Our team is dedicated to addressing your concerns efficiently and provide support.
Once your return (RMA) request is authorized, you may send the product via postage or deliver it in person to our RMA Service Department. Ensure the product is securely packaged and follows our guidelines. For detailed instructions, visit our Warranty Policy page.
You must first place your order through our e-commerce website and confirm your order via WhatsApp. After your order is processed, you can pick it up at our Brightstar Mega Store in Plaza Lowyat. We recommend reconfirming the stock availability and payment details through WhatsApp before making a purchase. Standard shipping fees are waived for Click and Collect orders.
Same-day delivery ensures your product is delivered on the same day you make a purchase. This service is facilitated through third-party courier services like Lalamove. You must first complete your purchase via the e-commerce website and confirm the order with us on WhatsApp. Once processed, the parcel will be delivered by Lalamove. Standard shipping fees are waived, but third-party fees (Lalamove) will apply. Please confirm stock availability and payment details via WhatsApp before placing your order.
Please contact our customer service via WhatsApp for verification of the product's condition. Once the issue is confirmed, you may proceed with the Return Merchandise Authorization (RMA) process for a replacement or refund.
Pricing varies based on several factors, including platform fees and market conditions. Please note that prices are non-negotiable across platforms. For more information, please refer to our Terms and Policy section.