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Brightstar offers an extensive range of products, encompassing laptops, desktop computers, peripherals, and smart home solutions, to cater to your diverse needs and preferences.
| Product Type | True Wireless Earbuds |
| Availability | Available |
| SKU | IEHS-CRE-ZEN-AIR-PRO-TWS-BLK |
Estimated Delivery:Aug 22 - Aug 26
Free Shipping on West Malaysia for above RM2,500*
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The Creative Zen Air Pro is a true wireless in-ear earbuds featuring Bluetooth 5.3 LE Audio, 10mm dynamic drivers, Hybrid Active Noise Cancellation and Ambient Mode. With up to 33 hours of total battery life, six microphones, DNN noise cancellation, Super X-Fi Ready and IPX5 water resistance, it is designed for immersive listening, calls, work and fitness.
10mm Dynamic Drivers & Super X-Fi Ready - Custom-tuned 10mm dynamic drivers provide detailed audio with enhanced upper-mid and high frequencies. The earbuds are also Super X-Fi Ready, allowing users to create a personalized spatial audio profile through the SXFI App for compatible locally stored content.
Bluetooth 5.3 LE Audio & Ultra-Low Latency - Bluetooth 5.3 LE Audio supports LC3+, LC3, AAC and SBC codecs, providing efficient wireless audio with lower power consumption. With a compatible Creative Bluetooth LE Audio transmitter, Ultra-Low Latency mode can provide improved audio synchronization for gaming and video.
Hybrid ANC & Ambient Mode - Hybrid Active Noise Cancellation uses feedforward and feedback microphones on each earbud to detect and reduce surrounding noise. Ambient Mode can be activated when users need to hear their surroundings, with noise-control levels adjustable through the Creative app.
33-Hour Battery, Six Mics & IPX5 - The Zen Air Pro provides up to 9 hours per charge and 33 hours total with ANC off, or up to 6 hours per charge and 22 hours total with ANC on. Six microphones combine with AI-powered DNN noise cancellation for clearer calls. Each earbud weighs only 5.33g and has an IPX5 water-resistant rating, while the case supports Qi-compatible wireless charging.
Brightstar Computer ensures that all products offered through its platform are fully authentic and brand new. Each item is accompanied by the applicable warranty terms as provided by the original manufacturer or authorized distributor. Customers are encouraged to carefully review the warranty documentation supplied with their purchases to understand the specific terms, coverage, and conditions associated with the warranty provided by the manufacturer or distributor.
A Limited Warranty on IT products is a guarantee provided by the manufacturer and distributor that covers specific issues or defects that may arise within a specified period after purchase. It excludes third-party damage such as misuse, accidents, and natural wear.
The warranty period for products begins from the date of purchase, ensuring that your product is protected, including instances of Dead on Arrival (DOA). When submitting a warranty claim, the warranty duration will be calculated based on the purchase date indicated on your product invoice. This applies to both single-product and multi-product invoices. The warranty coverage remains consistent, and all claims must adhere to the terms specified by the manufacturer or distributor.
For more warranty information and policy, please visit Here For Warranty Policy.
Brightstar Computer ensures your parcel is carefully packed to avoid DOA (Dead on Arrival) cases. In the unlikely event of DOA or parcel damage, please contact us immediately to report the parcel status. Reach us conveniently via WhatsApp for prompt assistance and resolution to your concerns.
If you have any concerns about the product, such as physical damage after unboxing, the product not functioning as expected, or issues arising after a certain period of use, please contact us via WhatsApp. Our team is dedicated to addressing your concerns efficiently and provide support.
Once your return (RMA) request is authorized, you may send the product via postage or deliver it in person to our RMA Service Department. Ensure the product is securely packaged and follows our guidelines. For detailed instructions, visit our Warranty Policy page.
You must first place your order through our e-commerce website and confirm your order via WhatsApp. After your order is processed, you can pick it up at our Brightstar Mega Store in Plaza Lowyat. We recommend reconfirming the stock availability and payment details through WhatsApp before making a purchase. Standard shipping fees are waived for Click and Collect orders.
Same-day delivery ensures your product is delivered on the same day you make a purchase. This service is facilitated through third-party courier services like Lalamove. You must first complete your purchase via the e-commerce website and confirm the order with us on WhatsApp. Once processed, the parcel will be delivered by Lalamove. Standard shipping fees are waived, but third-party fees (Lalamove) will apply. Please confirm stock availability and payment details via WhatsApp before placing your order.
Please contact our customer service via WhatsApp for verification of the product's condition. Once the issue is confirmed, you may proceed with the Return Merchandise Authorization (RMA) process for a replacement or refund.
Pricing varies based on several factors, including platform fees and market conditions. Please note that prices are non-negotiable across platforms. For more information, please refer to our Terms and Policy section.