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Brightstar offers an extensive range of products, encompassing laptops, desktop computers, peripherals, and smart home solutions, to cater to your diverse needs and preferences.
| Product Type | Gaming Mouse |
| Availability | Available |
| SKU | MOS-AULA-SC380PRO-BLK |
Estimated Delivery:Sep 07 - Sep 11
Free Shipping on West Malaysia for above RM2,500*
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The AULA SC380 Pro is a lightweight 55g esports gaming mouse featuring a 3311 sensor, ergonomic design and ultra-fast response. With tri-mode connectivity, a 500mAh battery and included charging dock, it provides flexible wireless and wired use for gaming, esports and everyday productivity.
PAW 3311 Sensor for Precise Gaming - Equipped with a PAW 3311 sensor, the SC380 Pro is designed to deliver accurate tracking and responsive cursor control for competitive gaming and everyday use.
Tri-Mode Wireless Connectivity - Switch between 2.4GHz wireless, Bluetooth and wired USB connectivity to suit different devices and gaming setups, providing convenient flexibility whether gaming at a desk or using the mouse on the go.
Lightweight 55g Ergonomic Design - Weighing approximately 55g, the lightweight ergonomic design helps reduce hand fatigue and allows quick, controlled movements during extended gaming sessions.
500mAh Battery & Charging Dock - A built-in 500mAh rechargeable battery provides wireless operation, while the included charging dock makes recharging convenient and keeps the mouse ready for the next gaming session.
Brightstar Computer ensures that all products offered through its platform are fully authentic and brand new. Each item is accompanied by the applicable warranty terms as provided by the original manufacturer or authorized distributor. Customers are encouraged to carefully review the warranty documentation supplied with their purchases to understand the specific terms, coverage, and conditions associated with the warranty provided by the manufacturer or distributor.
A Limited Warranty on IT products is a guarantee provided by the manufacturer and distributor that covers specific issues or defects that may arise within a specified period after purchase. It excludes third-party damage such as misuse, accidents, and natural wear.
The warranty period for products begins from the date of purchase, ensuring that your product is protected, including instances of Dead on Arrival (DOA). When submitting a warranty claim, the warranty duration will be calculated based on the purchase date indicated on your product invoice. This applies to both single-product and multi-product invoices. The warranty coverage remains consistent, and all claims must adhere to the terms specified by the manufacturer or distributor.
For more warranty information and policy, please visit Here For Warranty Policy.
Brightstar Computer ensures your parcel is carefully packed to avoid DOA (Dead on Arrival) cases. In the unlikely event of DOA or parcel damage, please contact us immediately to report the parcel status. Reach us conveniently via WhatsApp for prompt assistance and resolution to your concerns.
If you have any concerns about the product, such as physical damage after unboxing, the product not functioning as expected, or issues arising after a certain period of use, please contact us via WhatsApp. Our team is dedicated to addressing your concerns efficiently and provide support.
Once your return (RMA) request is authorized, you may send the product via postage or deliver it in person to our RMA Service Department. Ensure the product is securely packaged and follows our guidelines. For detailed instructions, visit our Warranty Policy page.
You must first place your order through our e-commerce website and confirm your order via WhatsApp. After your order is processed, you can pick it up at our Brightstar Mega Store in Plaza Lowyat. We recommend reconfirming the stock availability and payment details through WhatsApp before making a purchase. Standard shipping fees are waived for Click and Collect orders.
Same-day delivery ensures your product is delivered on the same day you make a purchase. This service is facilitated through third-party courier services like Lalamove. You must first complete your purchase via the e-commerce website and confirm the order with us on WhatsApp. Once processed, the parcel will be delivered by Lalamove. Standard shipping fees are waived, but third-party fees (Lalamove) will apply. Please confirm stock availability and payment details via WhatsApp before placing your order.
Please contact our customer service via WhatsApp for verification of the product's condition. Once the issue is confirmed, you may proceed with the Return Merchandise Authorization (RMA) process for a replacement or refund.
Pricing varies based on several factors, including platform fees and market conditions. Please note that prices are non-negotiable across platforms. For more information, please refer to our Terms and Policy section.