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Brightstar offers an extensive range of products, encompassing laptops, desktop computers, peripherals, and smart home solutions, to cater to your diverse needs and preferences.
| Product Type | Gaming Headset |
| Availability | Available |
| SKU | OEHS-AULA-G7PRO-BLK |
Estimated Delivery:Aug 20 - Aug 24
Free Shipping on West Malaysia for above RM2,500*
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The AULA G7 Pro is a tri-mode wireless 7.1 gaming headset designed for competitive gaming, streaming and everyday communication. It combines 2.4GHz wireless, Bluetooth and wired connectivity with 10ms ultra-low latency, esports-grade FPS surround sound, custom EQ tuning, RGB ambient lighting and a 360° AI noise-cancelling microphone for immersive gameplay and clear communication.
Esports-Grade FPS Surround Sound - The G7 Pro uses a USB 7.1 surround sound card and esports-grade FPS audio tuning to improve positional awareness during gaming. Custom EQ tuning through professional audio software allows users to adjust the sound profile according to their preferred games and listening style.
Tri-Mode Connectivity & 10ms Ultra-Low Latency - The headset supports 2.4GHz wireless, Bluetooth and wired connectivity via USB Type-C and 3.5mm, providing flexible compatibility with PC, laptops, consoles and mobile devices. HyperLink Technology delivers approximately 10ms ultra-low wireless latency, helping keep game audio synchronized with fast-paced action.
360° AI Noise-Cancelling Microphone - The detachable 360° omnidirectional AI noise-cancelling microphone is designed to filter background noise and provide clear voice communication during multiplayer gaming, streaming and calls. The detachable design also allows the headset to be used without the microphone when voice communication is not required.
RGB Ambient Lighting & Multi-Platform Support - Soft RGB ambient lighting adds a gaming-focused aesthetic, while the 20Hz–20kHz frequency response provides full-range audio. The G7 Pro supports PC, laptop, console and mobile devices, with a 2.4GHz wireless receiver and USB charging cable included.
Brightstar Computer ensures that all products offered through its platform are fully authentic and brand new. Each item is accompanied by the applicable warranty terms as provided by the original manufacturer or authorized distributor. Customers are encouraged to carefully review the warranty documentation supplied with their purchases to understand the specific terms, coverage, and conditions associated with the warranty provided by the manufacturer or distributor.
A Limited Warranty on IT products is a guarantee provided by the manufacturer and distributor that covers specific issues or defects that may arise within a specified period after purchase. It excludes third-party damage such as misuse, accidents, and natural wear.
The warranty period for products begins from the date of purchase, ensuring that your product is protected, including instances of Dead on Arrival (DOA). When submitting a warranty claim, the warranty duration will be calculated based on the purchase date indicated on your product invoice. This applies to both single-product and multi-product invoices. The warranty coverage remains consistent, and all claims must adhere to the terms specified by the manufacturer or distributor.
For more warranty information and policy, please visit Here For Warranty Policy.
Brightstar Computer ensures your parcel is carefully packed to avoid DOA (Dead on Arrival) cases. In the unlikely event of DOA or parcel damage, please contact us immediately to report the parcel status. Reach us conveniently via WhatsApp for prompt assistance and resolution to your concerns.
If you have any concerns about the product, such as physical damage after unboxing, the product not functioning as expected, or issues arising after a certain period of use, please contact us via WhatsApp. Our team is dedicated to addressing your concerns efficiently and provide support.
Once your return (RMA) request is authorized, you may send the product via postage or deliver it in person to our RMA Service Department. Ensure the product is securely packaged and follows our guidelines. For detailed instructions, visit our Warranty Policy page.
You must first place your order through our e-commerce website and confirm your order via WhatsApp. After your order is processed, you can pick it up at our Brightstar Mega Store in Plaza Lowyat. We recommend reconfirming the stock availability and payment details through WhatsApp before making a purchase. Standard shipping fees are waived for Click and Collect orders.
Same-day delivery ensures your product is delivered on the same day you make a purchase. This service is facilitated through third-party courier services like Lalamove. You must first complete your purchase via the e-commerce website and confirm the order with us on WhatsApp. Once processed, the parcel will be delivered by Lalamove. Standard shipping fees are waived, but third-party fees (Lalamove) will apply. Please confirm stock availability and payment details via WhatsApp before placing your order.
Please contact our customer service via WhatsApp for verification of the product's condition. Once the issue is confirmed, you may proceed with the Return Merchandise Authorization (RMA) process for a replacement or refund.
Pricing varies based on several factors, including platform fees and market conditions. Please note that prices are non-negotiable across platforms. For more information, please refer to our Terms and Policy section.